Written by Stacy for Theatre & Tonic

Disclaimer: Gifted tickets in exchange for an honest review

Goldilocks and the Three Bears at the Customs House delivers a bright, circus-themed twist on the classic tale. The narrative moves briskly, with plenty of familiar panto beats, though at times the writing feels a little lighter on the local gags, and big audience moments than usual for this venue.

The set and costume designs (Alfie Joey) are a visual treat. Bursting with colour, sparkle and circus-inspired detail, they create an instantly engaging world that feels both magical and vibrant. The backdrops are bold without overwhelming the action, and the costumes are lively, characterful and full of texture. It’s a thoughtfully crafted design that gives the show a rich, playful identity from the moment the curtain rises. Natasha Haws’s direction keeps the action clear and colourful, leaning heavily into visual spectacle. Scenes transition smoothly and with confidence, even if the overall pacing doesn’t always build to that signature high-octane momentum the Customs House pantos are known for.

Performance-wise, the cast present their roles well. Goldilocks (Zoe Allan) makes a warm and likeable heroine with stage presence that fits the upbeat style of her character. The Three Bears are a strong unit - Daddy Bear (Jonathan Deakin) brings a solid musical performance, Mammy Bear (Jess Brady) radiates warmth with true vocal skills, and Baby Bear (played by Nancy Dowling at this performance) is a true delight, full of charm and bags of natural stage presence.

Dame Bella Ballcock (Ray Spencer) carries much of the humour, anchoring her scenes with big personality and playful asides. Her rapport with the audience is fun, though the script offers fewer interactive moments, whether intended or improvised. Dennis, (Glenn Richard Townsend) brings a gentle, cheeky charm to the comic role. He has an easy rapport with the audience and a warm, playful delivery that keeps his scenes bubbling along. Townsend makes the most of the material he’s given - leaning into physical humour, quick reactions and that endearing, slightly daft enthusiasm that makes a panto comic so essential.

An undeniable highlight, however, is Steven Lee Hamilton. His villain had a comedic charm, which he switched between with dazzling ease, like a one-man band - commanding the stage with sharp physicality, alluring presence, and a wicked sense of fun. A true asset to the Customs House.

The musical numbers are performed with conviction, though the songs themselves aren’t as instantly catchy, they serve the story effectively but don’t linger in the mind once the performance ends. The ensemble of young dancers (choreographed by Jack Pallister), bring a welcome jolt of energy. Their routines are full of sass, personality and confidence, and they fill the stage with life every time they appear.

The Customs House will always be 'the little panto with the big heart', a true gem at the heart of South Shields and a memorable moment in the festive calender. Overall, the show is a warm and colourful spectacle with dazzling designs, magical moments and familiar characters, ensuring Goldilocks and the Three Bears is a lively and enjoyable festive trip to the theatre.

Goldilocks and the Three Bears plays at Custom House until 3 January 2026
★ ★ ★ ★

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